SHIPPING & RETURNS
There is a two day processing period before shipping. Once shipped, it takes 2 to 3 business days to arrive to you, depending on your area/state. If there are any delays, we will notify you. We will notify you when your order is placed, processing, and shipped. There will be no shipping on Sundays or Holidays.
Return & Exchange Policy
It’s Royal Xtentions job to make sure our customers are Happy with thier order. If you have not worn the hair nor took the hair labels off your bundles you are eligible for an exchange. Bundles have to be sent back the way you received them. There will be exchanges only. Absolutely no refunds.
All exchanges must occur with in 48 hours of you receiving for bundles. There is a restocking Fee on all exchanges.
If you are eligible for an exchange you will receive your exchange in 4-5 Business Days, depending on area.
For Royal X Lashes there are no excahnges or refunds.
All sales are final on lashes.
To make an exchange on an item, you will have to return it back to the address from where it was sent, bring it to Jordyn, or request a pickup(fee) . Once she receives it and investigates , she will notify you. This process may take up to 1-3 days.